This user will now have their own Zoom account. Click Transfer Data then Disassociate or Unlink Now Without Data Transfer.The other email address must be a Licensed user to transfer cloud recordings and have a webinar license to transfer webinars. (Optional) Select the check boxes if you want to transfer meetings, webinars, and cloud recordings to another user.Click the More icon (.) in the right-side column.Search for the user you want to remove.Note: If you have managed domains on your account, you will not be able to unlink a user with an email address at one of the managed domains. After being unlinked from your account, users will need to purchase the necessary licenses on their new account. Unlinking a user from your account allows them to maintain their Zoom account, including existing settings, meetings, webinars, and cloud recordings, if these are not moved to another user and necessary licenses are applied after unlinking. (Optional) Select the check box to send an email to any admin with access to this setting that notifies them 7 days before users are permanently deleted.Select the number of days you want deactivated users to be automatically deleted.Under Delete Deactivated Users, click the Delete deactivated users after a specified number of days toggle to enable it.In the navigation menu, click User Management then Users.Sign in to the Zoom web portal as an account owner or admin.This is helpful when you want to reassign licenses to other users and prevent the account from being reactivated.
Delete users from your accountĪccount owners and admins can choose to automatically delete deactivated users and specify the amount of days it takes for deactivated users to be automatically deleted from the account. These might be preventing you from being able to accept the invitation. To solve this error, you must delete or unlink users from your account or delete any existing Zoom Rooms. Hi, we are building an OAuth App that listens to end meetings event and then goes to the metrics api and gets the qos data.If you receive error code 1009, this means that you tried to accept an invitation to join an account while you already have active users or Zoom Rooms on your Zoom account.Īny account with add-ons or other users still on the original account will not be accepted they must be alone on their account, which is why they receive error code 1009.
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